In the workplace, email is probably one of the most common forms of communication. It allows several people to be looped in on a project/update, quickly delivers messages, and has the option to add attachments so more information can be conveyed.

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Despite its popularity, people still tend to make minor mistakes when sending emails. From Replying All when it’s not necessary or using an informal sign-off, there is a need for people to learn email etiquette.

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etrainu’s Email Essential course provides a quick summary of the proper email conventions and shows learners important concepts of an email, including greetings, sign-offs, and formality.