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Training for disability support workers
Workforce Essentials is the must-have eLearning solution for workers supporting people with disability. It is a great resource that will help you to provide the quality service that people with disability deserve! Your training package consists of more than 60 assets, including:
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Manual Handling
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Human Rights
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Supported Decision Making
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Understanding Abuse
Every day you're making a difference. It feels great!
Regardless of the job you do, it will involve supporting people to achieve their goals and aspirations, and to live in their community as they choose.
20%
of Australians have a disability. That’s over 4 million people.
100 000+
learners are already engaged in training on the platform
  • People are unique individuals, with their disability being just one aspect of their lives
  • People with disability are independent and capable
  • People with disability participate in and contribute to the community
  • People with disability have the right to make informed choices about the supports they receive
Developed in partnership with the peak body for non-government disability services
Every asset in the Workforce Essentials package is developed by leading National Disability Services (NDS) experts and mapped to NDIS practice standards.
1150
non-government service providers are represented by National Disability Services (NDS)
75+ years
promoting quality service provision and life opportunities for people with disability
Enrol now!
Study from anywhere and progress your career!

The disability sector offers a wide range of careers and jobs with rewards and challenges. There are also lots of opportunities to grow and develop, both personally and professionally.

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Workforce Essentials covers every major topic in disability support
Mapped to NDIS Practice Standards
No matter where you work in the disability support sector, this library has courses applicable to your individual learning needs. All assets include documents, quizzes and interesting videos.
Unlimited Access: Study at Your Own Pace
Complete the training of your choosing over the course of one year, with the ability to view resources as many times as you would like via our convenient learning platform.
NDS Workforce Essentials Comprehensive Training List
  • Standard 1. Rights and Responsibilities for Participants
    More info
  • Standard 2. Provider Governance and Operational Management
    More info
  • Standard 3. Provisions of Support
    More info
  • Standard 4. Provisions of Supports Environment
    More info
  • Additional Materials
    More info
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Standard 1. Rights and Responsibilities for Participants
43 assets · 31 hours 10 minutes

In disability support, understanding and acknowledging human rights is a fundamental component of providing high-quality care. The learning assets under this standard relate to human rights and the practical elements of providing support to people with disability.

Courses aligning with Rights and Responsibilities for Participants are designed to help you understand the crux of effective support provision. Said courses include content around Zero-Tolerance Practices, Effective Health and Safety, and Medication Management.

Assets
Disability Induction Module 1A: It’s A Great Career If You Enjoy Working With People
45 minutes, eLearning
Disability Induction Module 1B: It’s A Great Career If You Enjoy Working With People
45 minutes, eLearning
Disability Induction Module 1C: It’s A Great Career If You Enjoy Working With People
45 minutes, eLearning
Disability Induction Module 2A: You Can Make A Difference
45 minutes, eLearning
Disability Induction Module 2B: You Can Make A Difference
45 minutes, eLearning
Disability Induction Module 3A: Essential Skills
45 minutes, eLearning
Disability Induction Module 3B: Essential Skills
45 minutes, eLearning
Disability Induction Module 4A: Looking After Yourself and Others
45 minutes, eLearning
Disability Induction Module 4B: Looking After Yourself and Others
45 minutes, eLearning
Disability Induction Module 4C: Looking After Yourself and Others
45 minutes, eLearning
Disability Induction Module 5A: Your Work Is Meaningful
45 minutes, eLearning
Disability Induction Module 5B: Your Work Is Meaningful
45 minutes, eLearning
Disability Safe - Bullying Awareness for Senior Managers
1 hour, eLearning
Disability Safe - Bullying Awareness for Workers
1 hour, eLearning
Disability Safe - Food Safety for Disability Support Workers
1 hour, eLearning
Disability Safe - Impairment in the Disability Sector
1 hour, eLearning
Disability Safe - Infection Control
1 hour, eLearning
Disability Safe - Risk Management
1 hour, eLearning
Disability Safe - Slips, Trips and Falls Awareness
1 hour, eLearning
Human Rights and You Topic 1: What are Human Rights
40 minutes, eLearning
Human Rights and You Topic 2: Rights and Responsibilities
40 minutes, eLearning
Human Rights and You Topic 3: When Rights Go Wrong
40 minutes, eLearning
Human Rights and You Topic 4: Asking for Help
40 minutes, eLearning
Human Rights and You Topic: Resources x 7
40 minutes, Video and Document Resources
Leading WHS in the Disability Sector Module 1: Introduction & Legislative Framework
40 minutes, eLearning
Leading WHS in the Disability Sector Module 2: Health and Safety Management System
40 minutes, eLearning
Leading WHS in the Disability Sector Module 3: WHS Consultation
40 minutes, eLearning
Leading WHS in the Disability Sector Module 4: Risk Management
40 minutes, eLearning
Leading WHS in the Disability Sector Module 5a: Management of Specific Risk
40 minutes, eLearning
Leading WHS in the Disability Sector Module 5b: Management of Specific Risk
40 minutes, eLearning
Leading WHS in the Disability Sector Module 6: Injury Management
40 minutes, eLearning
Leading WHS in the Disability Sector Module 7: WHS Training
40 minutes, eLearning
Leading WHS in the Disability Sector Module 8: Records and Information
40 minutes, eLearning
Leading WHS in the Disability Sector Module 9: Continuous Improvement
40 minutes, eLearning
Understanding Abuse - Zero Tolerance
1 hour, eLearning
Working With People With Disability
1 hour, eLearning
Managing Stress and Building Resilience
45 minutes, eLearning
Manual Handling For Disability Support Workers: Hazardous Manual Tasks & Managing Risks
1 hour, eLearning
Manual Handling For Disability Support Workers: Personal Care
1 hour, eLearning
Manual Handling For Disability Support Workers: Mobility
1 hour, eLearning
Manual Handling For Disability Support Workers: Transportation
1 hour, eLearning
Manual Handling Videos x 33
1 hour, Video Resources
Hand Hygiene
25 minutes, eLearning
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Standard 2. Provider Governance and Operational Management
21 asset · 14 hours 55 minutes

Courses under this standard provide training in how to effectively govern and operate as a support provider. Focusing on topics relevant to those in leadership and management, these courses will help you to better understand the behind-the-scenes pillars of effective disability support.

Included in these is a guide to navigating the new financial systems established by the NDIS, brought in to provide choice and control to participants of the program. It also includes content relating to more general business necessities, such as effective business writing and communication skills relevant to all disability support workers.

Assets
Adapting to the NDIS: Finding Your Purpose
45 minutes, eLearning
Adapting to the NDIS: Quality and Safeguards
45 minutes, eLearning
Adapting to the NDIS: Strategy and Transformation
45 minutes, eLearning
Adapting to the NDIS: The Customer Journey
45 minutes, eLearning
Coaching the Coach
45 minutes, eLearning
Communication Essentials
45 minutes, eLearning
Dealing With Complaints & Difficult Customers
45 minutes, eLearning
Documenting Records
40 minutes, eLearning
First Response Evacuation
55 minutes, eLearning
Managing Change & Communication
1 hour 20 minutes, eLearning
Safeguarding for Boards: Understanding Abuse - Zero Tolerance
30 minutes, Resources
Safeguarding for Boards: Responding to Abuse - Zero Tolerance
30 minutes, Resources
Safeguarding for Boards: Learning From Abuse - Zero Tolerance
30 minutes, Resources
Safeguarding for Boards Preventing Abuse - Zero Tolerance
30 minutes, Resources
3A. Safeguarding for Boards Considering Additional Risk: Part 1 (Diversity) - Zero Tolerance
30 minutes, Resources
3A. Safeguarding for Boards Considering Additional Risk: Part 2 (Practice) - Zero Tolerance
30 minutes, Resources
Safeguarding for Boards: Why Be a Board Member - Zero Tolerance
30 minutes, Resources
Safeguarding for Boards
30 minutes, Resources
Sustainable Service Under NDIS
1 hour 10 minutes, eLearning
Reliable Record Keeping Webinars
1 hour 30 minutes, Resources
NDS: The Science and Art of Realising Human Potential
10 minutes, eLearning
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Standard 3. Provisions of Support
42 assets · 1 hour + Self-paced

Some of the topics outlined in the Rights and Responsibilities are expanded upon and explored more deeply in this section. Through resources bolstering important topics like Zero Tolerance and Manual Handling, you can effectively add layers to your knowledge base.

A crucial module about providing effective support in decision-making processes is also included in this category.

Assets
Foundations of Positive Behaviour Support: What Is Positive Behaviour Support
12 minutes, Resources
Foundations of Positive Behaviour Support: Quality of Life
12 minutes, Resources
Foundations of Positive Behaviour Support: Listening and Communicating
12 minutes, Resources
Foundations of Positive Behaviour Support: Being Aware of Sensory Needs and Preferences
12 minutes, Resources
Foundations of Positive Behaviour Support: Upholding the Values of Positive Behaviour Support
12 minutes, Resources
Encouraging Lifestyle Choices
Self-paced, Resources
NDS Augmentative and Alternative Communication
Self-paced, Resources
Participation Project Communication and the Disability Support Worker
Self-paced, Resources
Participation Project Communication and the Disability Support Worker (Accessible Version)
Self-paced, Resources
Participation Project Get Ready to Assist Clients with Medication
Self-paced, Resources
Participation Project Making Lifestyle Choices
Self-paced, Resources
Person-Centered Practice Across Cultures
Self-paced, Resources
Recognising Restrictive Practices
Self-paced, Resources
Supported Decision Making
Self-paced, Resources
NDIS Transition and Cash - Worked Example Spreadsheet
Self-paced, Resources
NDIS Transition and Cash - Presentation Slides
Self-paced, Resources
NDIS Transition and Cash - Video
Self-paced, Resources
Worked Example - Working Capital
Self-paced, Resources
Corporate Overheads Presentation Slides
Self-paced, Resources
Corporate Overheads Video
Self-paced, Resources
Script for Corporate Overheads Video
Self-paced, Resources
Worked Example - Corporate Overheads
Self-paced, Resources
NDIS Simply Brief - Corporate Overheads
Self-paced, Resources
NDIS Simple Financial Management 3.0: Support Margin and Growth Video
Self-paced, Resources
NDIS Simple Financial Management 3.1: Script for Support Margin and Growth
Self-paced, Resources
NDIS Simple Financial Management 3.2: Script for Support Margin and Growth Presentation Slides
Self-paced, Resources
NDIS Simple Financial Management 3.3: Worked Example - Support Margin and Growth
Self-paced, Resources
NDIS Simple Financial Management 3.4: Brief - Support Margin and Growth
Self-paced, Resources
NDIS Simple Financial Management 4.0: Smart Product Design
Self-paced, Resources
NDIS Simple Financial Management 4.1: Script for Smart Product Design
Self-paced, Resources
NDIS Simple Financial Management 4.2: Script for Smart Product Design Presentation slides
Self-paced, Resources
NDIS Simple Financial Management 4.3: Worked Example - Smart Product Design
Self-paced, Resources
NDIS Simple Financial Management 4.4: Brief - Smart Product Design
Self-paced, Resources
NDIS Simple Financial Management 5.0: Audit Controls and Exception Reporting ( Captioned)
Self-paced, Resources
Intelligent Design - Product Refinement
Self-paced, Resources
NDIS Financial Management: Cost Attribution - 1.1 Cost Attribution Case study Introduction
Self-paced, Resources
NDIS Financial Management: Cost Attribution - 1.2 Case Study Information
Self-paced, Resources
NDIS Financial Management: Cost Attribution - 1.3 Cost Attribution FAQs
Self-paced, Resources
NDIS Financial Management: Cost Attribution - 1.4 Simply Brief - Cost Attribution
Self-paced, Resources
NDIS Financial Management: Cost Attribution - 1.5 Script Session 5 - Cost Attribution
Self-paced, Resources
NDIS Financial Management: Cost Attribution - 1.6 Cost Attribution Webinar
Self-paced, Resources
Resolving Conflict
Self-paced, Resources
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Standard 4. Provisions of Supports Environment
16 assets · 2 hours 30 minutes

In any people-based work industry, fostering a supportive environment is crucial for quality work outcomes and employee welfare. This section of the practice standards is dedicated to the provision of a supportive and safe environment conducive to effective care.

This particular topic is covered in previous standards to a certain degree, however, these courses still act as useful supplements in such an essential topic. Undertaking these courses will help to build upon your pre-existing knowledge of effective work environments.

Assets
Child Safe Standards
10 minutes, Resources
Positive Culture Films: Topic 1 - Positive Cultures
5 minutes, Resources
Positive Culture Films: Topic 2 - Power and Control
5 minutes, Resources
Positive Culture Films: Topic 3 - Speaking Up
4 minutes, Resources
Positive Culture Films: Topic 4 - Listening Well
4 minutes, Resources
Positive Culture Films: Topic 5 - Everyday Opportunities
4 minutes, Resources
Positive Culture Films: Topic 6 - Structured Opportunities
5 minutes, Resources
Positive Culture Films: Topic 7 - The Right Supports
6 minutes, Resources
Positive Culture Films: Topic 8 - The Language We Use
4 minutes, Resources
Speaking Up About Safety
10 minutes, Resources
Trauma Films - Understanding Trauma
6 minutes, Video Resources
Trauma Films - What Is Trauma Informed Support
6 minutes, Video Resources
Trauma Films - A Trauma Informed Approach to Positive Behaviour Support
6 minutes, Video Resources
Trauma Films - How Can Organisations Embed a Trauma Informed Approach?
5 minutes, Video Resources
Trauma Films - Building Networks of Support and Recognising Vicarious Trauma
5 minutes, Video Resources
DS - Medication Management
1 hour, eLearning
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Additional Materials
2 Assets · 30 minutes

Whether you are directly supporting people with disabilities, or managing employees, the courses in this library equip you with the means to excel in your role.

Assets
Return to Work
15 minutes, eLearning
COVID-19: What It Is & How to Prevent Spread
15 minutes, eLearning
In total
60+
learning assets
70+
hours of training
100+
training modules
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Recognised and shareable certificates
Once completed, you can easily share your training certificates with employers, managers, and organisations to demonstrate your extensive knowledge base.

Workforce Essentials was a key component to driving change amongst our staff, and having access to an eLearning platform that was tailored to our sector streamlined the process of undertaking all levels of training. We are delighted with the learning capabilities thus far and are proud to see our staff continually growing and reaching new goals.

Heather Hollingworth
CEO of BCD Better Care Delivered
Curators
Belinda Wallin
Belinda Wallin
Learning and Development Specialist
Chris Kane
Chris Kane
Learning and Development Specialist
Sarah Nicoll
Sarah Nicoll
National Practice Lead - Zero Tolerance Initiative
Mary Lou McPherson
Mary Lou McPherson
National Practice Lead - Zero Tolerance Initiative
Trusted by leading Australian organisations
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Working in the disability sector gives you the opportunity to make a difference in the lives of people with disability. With in-depth online training in areas like workplace safety, communication, management, and human rights, this library provides training to fill every potential knowledge gap.
Unlimited access for a single user
Onboarding & Support Included
$330 per year incl. GST
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