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Every asset in the Workforce Essentials package is developed by leading National Disability Services (NDS) experts and mapped to NDIS practice standards.
1150
non-government service providers are represented by National Disability Services (NDS)
75+ years
promoting quality service provision and life opportunities for people with disability
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  • Understand and implement practices which safeguard the rights of people you support
  • Learn about workplace health and safety practices within the disability sector
  • Apply the key principles and strategies related to supported decision-making
  • Manage risk associated with manual tasks: mobility, transportation and personal care
  • Provide responsible, sustainable support for people with disability under the NDIS
Train your workforce from anywhere
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Workforce Essentials covers every major topic in disability support
Mapped to NDIS Practice Standards
No matter where you work in the disability support sector, this library has training applicable to any learning needs. All assets include documents, quizzes and interesting videos.
Unlimited Access: Study at Your Own Pace
Your staff can complete the training of your choosing over the course of one year, with the ability to view resources as many times as they need via our convenient learning platform.
NDS Workforce Essentials Comprehensive Training List
  • Standard 1. Rights and Responsibilities for Participants
    More info
  • Standard 2. Provider Governance and Operational Management
    More info
  • Standard 3. Provisions of Support
    More info
  • Standard 4. Provisions of Supports Environment
    More info
  • Additional Materials
    More info
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Standard 1. Rights and Responsibilities for Participants
43 assets · 31 hours 10 minutes

In disability support, understanding and acknowledging human rights is a fundamental component of providing high-quality care. The learning assets under this standard relate to human rights and the practical elements of providing support to people with disability.

Courses aligning with Rights and Responsibilities for Participants are designed to help you understand the crux of effective support provision. Said courses include content around Zero-Tolerance Practices, Effective Health and Safety, and Medication Management.

Assets
Disability Induction Topic 1: It’s A Great Career If You Enjoy Working With People (3 modules)
45 minutes per module, eLearning
Disability Induction Topic 2: You Can Make A Difference (2 modules)
45 minutes per module, eLearning
Disability Induction Topic 3: Essential Skills (2 modules)
45 minutes per module, eLearning
Disability Induction Topic 4: Looking After Yourself and Others (3 modules)
45 minutes per module, eLearning
Disability Induction Topic 5: Your Work Is Meaningful (2 modules)
45 minutes per modules, eLearning
Bullying Awareness for Senior Managers
1 hour, eLearning
Bullying Awareness for Workers
1 hour, eLearning
Food Safety for Disability Support Workers
1 hour, eLearning
Impairment in the Disability Sector
1 hour, eLearning
Infection Control
1 hour, eLearning
Risk Management
1 hour, eLearning
Slips, Trips and Falls Awareness
1 hour, eLearning
Human Rights and You Topic 1: What are Human Rights
40 minutes, eLearning
Human Rights and You Topic 2: Rights and Responsibilities
40 minutes, eLearning
Human Rights and You Topic 3: When Rights Go Wrong
40 minutes, eLearning
Human Rights and You Topic 4: Asking for Help
40 minutes, eLearning
Human Rights and You Topic: (Video and PDF Resources)
40 minutes, Video and Document Resources
Leading WHS in the Disability Sector Module 1: Introduction & Legislative Framework
40 minutes, eLearning
Leading WHS in the Disability Sector Module 2: Health and Safety Management System
40 minutes, eLearning
Leading WHS in the Disability Sector Module 3: WHS Consultation
40 minutes, eLearning
Leading WHS in the Disability Sector Module 4: Risk Management
40 minutes, eLearning
Leading WHS in the Disability Sector Module 5a&b: Management of Specific Risk
40 minutes per module, eLearning
Leading WHS in the Disability Sector Module 6: Injury Management
40 minutes, eLearning
Leading WHS in the Disability Sector Module 7: WHS Training
40 minutes, eLearning
Leading WHS in the Disability Sector Module 8: Records and Information
40 minutes, eLearning
Leading WHS in the Disability Sector Module 9: Continuous Improvement
40 minutes, eLearning
Understanding Abuse: Zero Tolerance (3 modules)
40 minutes per module, eLearning
Working With People With Disability
1 hour, eLearning
Managing Stress and Building Resilience
45 minutes, eLearning
Manual Handling For Disability Support Workers: Hazardous Manual Tasks & Managing Risks
1 hour, eLearning
Manual Handling For Disability Support Workers: Personal Care
1 hour, eLearning
Manual Handling For Disability Support Workers: Mobility
1 hour, eLearning
Manual Handling For Disability Support Workers: Transportation
1 hour, eLearning
Manual Handling Resources
1 hour, Video Resources
Hand Hygiene
25 minutes, eLearning
Additional Resources for Zero Tolerance
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Disability Awareness: Orientation for External Support Workers in Tertiary Settings (4 modules)
1 hour, eLearning
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Standard 2. Provider Governance and Operational Management
21 asset · 14 hours 55 minutes

Courses under this standard provide training in how to effectively govern and operate as a support provider. Focusing on topics relevant to those in leadership and management, these courses will help you to better understand the behind-the-scenes pillars of effective disability support.

Included in these is a guide to navigating the new financial systems established by the NDIS, brought in to provide choice and control to participants of the program. It also includes content relating to more general business necessities, such as effective business writing and communication skills relevant to all disability support workers.

Assets
Adapting to the NDIS: Finding Your Purpose
45 minutes, eLearning
Adapting to the NDIS: Quality and Safeguards
45 minutes, eLearning
Adapting to the NDIS: Strategy and Transformation
45 minutes, eLearning
Adapting to the NDIS: The Customer Journey
45 minutes, eLearning
Coaching the Coach
45 minutes, eLearning
Business Writing Skills
45 minutes, eLearning
Communication Skills
45 minutes, eLearning
Dealing With Complaints & Difficult Customers
45 minutes, eLearning
Documenting Records
40 minutes, eLearning
First Response Evacuation Instructions
55 minutes, eLearning
Managing Change & Communication
1 hour 20 minutes, eLearning
Safeguarding for Boards: Understanding Abuse - Zero Tolerance
30 minutes, Resources
Safeguarding for Boards: Preventing Abuse - Zero Tolerance
30 minutes, Resources
Safeguarding for Boards Considering Additional Risk (2 Parts)
30 minutes, Resources
Safeguarding for Boards: Responding to Abuse - Zero Tolerance
30 minutes, Resources
Safeguarding for Boards: Learning From Abuse - Zero Tolerance
30 minutes, Resources
Safeguarding for Boards: Why Be a Board Member - Zero Tolerance
30 minutes, Resources
Safeguarding for Boards: A Practical guide
30 minutes, Resources
Sustainable Service Under NDIS
1 hour 10 minutes, eLearning
Reliable Record Keeping Webinars
1 hour 30 minutes, Resources
NDS: The Science and Art of Realising Human Potential
10 minutes, eLearning
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Standard 3. Provisions of Support
42 assets · 1 hour + Self-paced

Some of the topics outlined in the Rights and Responsibilities are expanded upon and explored more deeply in this section. Through resources bolstering important topics like Zero Tolerance and Manual Handling, you can effectively add layers to your knowledge base.

A crucial module about providing effective support in decision-making processes is also included in this category.

Assets
Foundations of Positive Behaviour Support: What Is Positive Behaviour Support
12 minutes, Resources
Foundations of Positive Behaviour Support: Quality of Life
12 minutes, Resources
Foundations of Positive Behaviour Support: Listening and Communicating
12 minutes, Resources
Foundations of Positive Behaviour Support: Being Aware of Sensory Needs and Preferences
12 minutes, Resources
Foundations of Positive Behaviour Support: Upholding the Values of Positive Behaviour Support
12 minutes, Resources
Encouraging Lifestyle Choices
Self-paced, Resources
NDS Augmentative and Alternative Communication
Self-paced, Resources
Participation Project Communication and the Disability Support Worker
Self-paced, Resources
Participation Project Communication and the Disability Support Worker (Accessible Version)
Self-paced, Resources
Participation Project Get Ready to Assist Clients with Medication
Self-paced, Resources
Participation Project Making Lifestyle Choices
Self-paced, Resources
Person-Centered Practice Across Cultures
Self-paced, Resources
Recognising Restrictive Practices
Self-paced, Resources
Supported Decision Making
Self-paced, Resources
NDIS Transition and Cash - Worked Example Spreadsheet
Self-paced, Resources
NDIS Transition and Cash - Presentation Slides
Self-paced, Resources
NDIS Transition and Cash - Video
Self-paced, Resources
Worked Example - Working Capital
Self-paced, Resources
Corporate Overheads Presentation Slides
Self-paced, Resources
Corporate Overheads Video
Self-paced, Resources
Script for Corporate Overheads Video
Self-paced, Resources
Worked Example - Corporate Overheads
Self-paced, Resources
NDIS Simply Brief - Corporate Overheads
Self-paced, Resources
NDIS Simple Financial Management 3.0: Support Margin and Growth Video
Self-paced, Resources
NDIS Simple Financial Management 3.1: Script for Support Margin and Growth
Self-paced, Resources
NDIS Simple Financial Management 3.2: Script for Support Margin and Growth Presentation Slides
Self-paced, Resources
NDIS Simple Financial Management 3.3: Worked Example - Support Margin and Growth
Self-paced, Resources
NDIS Simple Financial Management 3.4: Brief - Support Margin and Growth
Self-paced, Resources
NDIS Simple Financial Management 4.0: Smart Product Design
Self-paced, Resources
NDIS Simple Financial Management 4.1: Script for Smart Product Design
Self-paced, Resources
NDIS Simple Financial Management 4.2: Script for Smart Product Design Presentation slides
Self-paced, Resources
NDIS Simple Financial Management 4.3: Worked Example - Smart Product Design
Self-paced, Resources
NDIS Simple Financial Management 4.4: Brief - Smart Product Design
Self-paced, Resources
NDIS Simple Financial Management 5.0: Audit Controls and Exception Reporting ( Captioned)
Self-paced, Resources
Intelligent Design - Product Refinement
Self-paced, Resources
NDIS Financial Management: Cost Attribution - 1.1 Cost Attribution Case study Introduction
Self-paced, Resources
NDIS Financial Management: Cost Attribution - 1.2 Case Study Information
Self-paced, Resources
NDIS Financial Management: Cost Attribution - 1.3 Cost Attribution FAQs
Self-paced, Resources
NDIS Financial Management: Cost Attribution - 1.4 Simply Brief - Cost Attribution
Self-paced, Resources
NDIS Financial Management: Cost Attribution - 1.5 Script Session 5 - Cost Attribution
Self-paced, Resources
NDIS Financial Management: Cost Attribution - 1.6 Cost Attribution Webinar
Self-paced, Resources
Resolving Conflict
Self-paced, Resources
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Standard 4. Provisions of Supports Environment
16 assets · 2 hours 30 minutes

In any people-based work industry, fostering a supportive environment is crucial for quality work outcomes and employee welfare. This section of the practice standards is dedicated to the provision of a supportive and safe environment conducive to effective care.

This particular topic is covered in previous standards to a certain degree, however, these courses still act as useful supplements in such an essential topic. Undertaking these courses will help to build upon your pre-existing knowledge of effective work environments.

Assets
Child Safe Standards
10 minutes, Resources
Positive Culture Films: Topic 1 - Positive Cultures
5 minutes, Resources
Positive Culture Films: Topic 2 - Power and Control
5 minutes, Resources
Positive Culture Films: Topic 3 - Speaking Up
4 minutes, Resources
Positive Culture Films: Topic 4 - Listening Well
4 minutes, Resources
Positive Culture Films: Topic 5 - Everyday Opportunities
4 minutes, Resources
Positive Culture Films: Topic 6 - Structured Opportunities
5 minutes, Resources
Positive Culture Films: Topic 7 - The Right Supports
6 minutes, Resources
Positive Culture Films: Topic 8 - The Language We Use
4 minutes, Resources
Speaking Up About Safety
10 minutes, Resources
Trauma Films - Understanding Trauma
6 minutes, Video Resources
Trauma Films - What Is Trauma Informed Support
6 minutes, Video Resources
Trauma Films - A Trauma Informed Approach to Positive Behaviour Support
6 minutes, Video Resources
Trauma Films - How Can Organisations Embed a Trauma Informed Approach?
5 minutes, Video Resources
Trauma Films - Building Networks of Support and Recognising Vicarious Trauma
5 minutes, Video Resources
DS - Medication Management
1 hour, eLearning
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Additional Materials
2 Assets · 30 minutes

Whether you are directly supporting people with disabilities, or managing employees, the courses in this library equip you with the means to excel in your role.

Assets
Return to Work
15 minutes, eLearning
COVID-19: What It Is & How to Prevent Spread
15 minutes, eLearning
In total
100+
learning assets
70+
hours of training
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Workforce Essentials was a key component to driving change amongst our staff, and having access to an eLearning platform that was tailored to our sector streamlined the process of undertaking all levels of training. We are delighted with the learning capabilities thus far and are proud to see our staff continually growing and reaching new goals.

Heather Hollingworth
CEO of BCD Better Care Delivered
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